📦 WHAT’S IN THE BOX
15×Plastic Edison Bulbs
Length: 49 Ft
Input Volts: 110V-250V AC
Output Volts: 12V DC
Rated Wattage: 7.5W
Cord Color: Black
Bulb Color: RGB
🛠 COMMON TROUBLESHOOTING
- Cannot connect to your Wi-Fi network.
1. Make sure you entered the correct Wi-Fi password during the Wi-Fi setup.
2. Check whether there are problems with your interconnection.
3. If the Wi-Fi signal is too weak, reset your Wi-Fi router and try again.
- Setup is not working properly.
1. Clean all apps that are running in the background thenre=open the XMcosy App.
2. Uninstall and reinstall the XMcosy App then repeat the setup process.
- The string lights are not responding to XMcosy App.
1. Check if the string lights are turned off. If yes, turn them on and wait until lights reconnect with the Wi-Fi network automatically.
2. Check if there are problems with your internet connection. If necessary. Reset your Wi-Fi router and try again
🧡 We promise REPLACEMENT POLICY and 24-MONTH WARRANTY. If you have encountered any problem when using the solar pathway lights, please CONTACT US at any time. Our24/7 Customer Service Team is always ready to help. We are confident that our customer Service Team will give you a 100% satisfied solution.